Germans doubt hospital quality

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Health insurance survey: Germans doubt the quality of hospital treatments

Out of ten German citizens, only six are convinced that they will receive the best possible treatment during a hospital stay. This has resulted in a representative survey of the Schwenninger health insurance company among 1,000 German citizens.

Obtaining medical advice from the health insurance company What is also dramatic about these figures is that patients do not feel taken seriously when they are critical of hospital treatment for doctors. According to a Forsa survey, about one in five in Germany criticized treatment in the clinic. When the Schwenningen health insurance company surveyed, almost three quarters of the respondents were not even sure whether they could still trust the medical recommendations of the clinics. In addition, every second person had doubted the medical relevance of treatment in a hospital. For this reason, three out of four respondents would like better support from their health insurance. The board of the Schwenninger Krankenkasse, Thorsten Bröske, said: "We health insurance companies see it as our duty to provide more support to the insured." Contact the clinic for advice about the planned medical treatment. ”He asks the legislator to revise the criteria according to which the clinics get their money. "Because the existing incentives to oversupply go at the expense of the patient and are therefore urgently to be abolished," said the head of the cash register.

Quality instead of economic interests Of those questioned, 61 percent were convinced that the large number of operations was related to economic interests. Accordingly, 90 percent of German citizens call for quality to come more to the fore when funding hospitals. The umbrella organization of statutory health insurance (GKV) also sees a need for action and calls for comprehensive structural reforms in the hospital sector. Florian Lanz, spokesman for the National Association of Statutory Health Insurance Funds, says: "The clinics in Germany do not need a financial injection again, but fundamental changes." According to projections by the National Association of Statutory Health Insurance Funds, statutory health insurance companies will be paying more than 64 billion euros to patients for the first time this year transfer to German clinics.

Reforms with real additional benefits According to Lanz, fundamental structural reforms would be the right therapy with real added benefits for patients. The goal is to ensure that emergency care is ensured across the board and that special operations are no longer carried out in every “forest and meadow clinic”. The association spokesman continued: "It is not okay for nurses to have to pay off that the hospital sector refuses to undergo structural changes." Instead of the recurrent calls from hospital representatives for more money, the will to fundamental structural reforms is needed. Such reforms are also part of the current Bundestag election campaign and there is talk of "developing quality indicators" (SPD), "providing funds for a comprehensive infrastructure" (Die Linke) or "the quality of treatment and patient benefit should increasingly be included in the remuneration" (Alliance 90 / The Greens). In September, voters have the opportunity to have a say in a possible change in the hospital system. (sb)

Image: Rainer Sturm /

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Video: How Germanys Universal Health-Care System Works


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